How is Creekstone different from other places in Idyllwild?  

Originally built as a B&B, we operate Creekstone Inn as a Full Privilege Guest House-- it's kind of like having a room in your best friend's castle. The rooms are luxuriously appointed, the gourmet kitchen is available and ready for you to use, the lobby is equipped with a pool table for fun, a computer for checking on business or email, a phone with FREE Long Distance to call whomever you wish in the U.S., and a fireplace to sit around with your sweetheart or new friends while discussing the day's adventures.

When can we make reservations?

We can take reservations by phone from 9:00am to 7pm at 800-409-2127, or 951-659-3342. There is a two-night minimum on weekends and a three-night minimum on holidays. 

Is a deposit required to reserve a room?     

A deposit equal to one night’s stay is required to confirm and hold a room at Creekstone Inn. We accept MasterCard, Visa, American Express and Discover credit cards.

Can I cancel my reservation?

You may cancel 10 days prior to arrival at no charge.  There is a 30-day cancellation for Holidays prior to arrival at no charge.  December 23rd thru January 3rd are considered Holidays.  Creekstone Inn guarantees to hold a room for you for all the dates you reserve.  Guests guarantee payment for all the days reserved.  There are no refunds for early departures.

What is the cancellation policy if the weather is bad?

We understand that some guests are uncomfortable driving in inclement weather.  In the winter, there is always the chance of snow, although the possibility of roads being impassible is slim. We never want to put guests in harm's way and if you call a week before and we see that a storm is possible, we will help you decide whether or not to cancel your reservation. There is rarely snow below Moutain Center, just 10 minutes down the highway, and we are always happy to come and pick you up if you wish. Please click on Weather on our home page to see what is expected on your arrival date.

When can guests check in, and when is check-out? 

Guests can check in between 2pm and 7pm.  Arrangements can be made in advance for arrivals before 2pm or after 7pm.  Check-out time for all rooms is 11am. 

Can I purchase a Gift Certificate?

Absolutely! We are happy to sell you a gift certificate for a weekend stay or a week-night stay. 

Do all rooms have a private bath?

Yes, all rooms have a private bath, and three rooms come with Jacuzzis. Check out the Rooms page.

Are pets allowed?

We're sorry, but pets are not allowed at Creekstone Inn. If you wish to bring your pet, you may want to visit our sister facility Silver Pines Lodge. They are happy to accept you and your pet.

Are children welcome?

The Creekstone Inn is not "child oriented".  Our rooms are designed to sleep two people and have only one bed per room, so therefore children are discouraged. Our sister facility, Silver Pines Lodge, has several family-sized units that you and your kids would most likely be very happy in.

Can I smoke in the rooms?

There is NO smoking in any of our rooms.  For the health of our guests, smoking is allowed only outdoors on the front porch or side deck. 

Are there smoke detectors in the rooms?

All rooms are equipped with regulated smoke detectors.  We also have a sprinkler system that covers all areas in the house.

Is it appropriate to leave a tip?

Although not required, our staff works hard to make sure your room is clean and comfortable. If you wish to leave a gratuity upon departure, our housekeepers would be very pleased.

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